Role Objectives:
The Senior Learning and Development Specialist designs and delivers comprehensive training programs for employees, including onboarding and skills development. They conduct tailored sessions for office-based and operations staff, ensuring training effectiveness and adherence to standards for outsourced services. Additionally, they contribute to company events and gather feedback to continuously enhance training quality.
Roles & Responsibilities:
- Designs, develops, organizes, plans, and presents various forms of onboarding, orientation, skills training and various training activities for employees
- Conducts training sessions for office-based & operations employees as per business needs
- Conducts training visits for outsourced services and ensures that the training process is followed properly
- Participates in organizing & implementing company big events and other team-building activities of different company departments
- Gather feedback from trainers and trainees to assess the effectiveness of the training
- Helps in evaluating program effectiveness through assessments, surveys, and feedback
Required Education, Knowledge, And Skills:
- Minimum of 4 years of experience in designing and delivering learning and development programs for senior-level employees
- Strong knowledge of adult learning principles and instructional design methodologies
- Experience with a variety of learning delivery methods, including e-learning, classroom training, and virtual training
- Ability to develop and implement learning strategies that align with organizational goals and objectives
- Excellent communication and presentation skills
- Strong project management skills and ability to manage multiple projects simultaneously
- Familiarity with learning management systems and other technology tools to support learning initiatives
- Experience in conducting needs assessments, evaluating program effectiveness, and making recommendations for continuous improvement
- Ability to work collaboratively with stakeholders across the organization to ensure alignment of learning programs with business needs.