Role Objectives:
To execute and optimize the mass acquisition and onboarding of Delivery Associates (couriers), ensuring speed, quality, and scale in meeting Breadfast’s last-mile workforce needs. This role focuses on high-volume, blue-collar recruitment and delivering a consistent, streamlined onboarding experience that drives operational readiness and early engagement.
Roles & Responsibilities:
Recruitment Execution:
- Manage the end-to-end recruitment cycle for Delivery Associates, from sourcing to offers.
- Drive large-scale hiring initiatives across regions, ensuring pipelines are consistently filled.
- Execute sourcing strategies across job boards, referrals, hiring events, and 3PL partnerships.
- Screen and shortlist candidates to meet Breadfast’s standards for fit and operational readiness.
Onboarding Operations:
- Deliver structured onboarding sessions to ensure new hires are trained, documented, and operationally ready.
- Standardize onboarding practices to provide a consistent new hire experience across all districts.
- Monitor new hire attendance, early engagement, and performance to identify risks.
- Coordinate with HR and Operations for smooth transitions from onboarding to field deployment.
Workforce Planning Support:
- Provide the Lead with accurate pipeline status updates, highlighting risks or gaps.
- Adjust sourcing intensity and channels to match forecasted hiring needs.
- Support workforce planning efforts by feeding back real-time insights from the field.
Process Improvement:
- Track recruitment funnel metrics (e.g., time-to-fill, show-up rate, early exits).
- Identify bottlenecks in sourcing, selection, or onboarding and recommend improvements.
- Share data-driven insights on hiring trends and candidate behavior to inform strategy.
Required Education, Knowledge, and Skills:
- Bachelor’s degree in Operations, Human Resources, Business, or related field (or equivalent experience).
- 3–5 years of experience in high-volume, blue-collar recruitment (preferably last-mile delivery, logistics, or warehousing).
- Strong execution skills in mass hiring and onboarding operations.
- Excellent organizational and coordination abilities to handle multiple recruitment drives.
- Data-driven approach with the ability to monitor and act on recruitment and onboarding metrics.
- Effective communication and candidate engagement skills.
- Proficiency in Applicant Tracking Systems (ATS) and onboarding tools.