Breadfast is a leading Q-Commerce player based out of Cairo backed & trusted by the world’s largest incubation and investment institutions; Y Combinator and 500 Startups. Breadfast delivers groceries including bakeries, fruits & vegetables and household essentials through a unique mobile application and a best-in-class tech-enabled fulfillment operation that promises a game-changing grocery-shopping experience.
Breadfast was founded on dedication, integrity, inclusiveness, and respect. We believe that creating a work environment where we learn from each other, provide honest feedback, and empower each other to take initiative is essential to a healthy, positive, and open culture. We’re always looking for creative and hardworking team players who thrive in a fast and exciting work environment.
We are looking for a Dark Store & Last Mile Operations Assistant Manager to join our Operations Team.who will be responsible for an intense, fast paced, day to day hands on role, handling the dark stores which are the key cornerstones that carry the whole E2E supply chain for Breadfast. This dynamic role is heavily invested in operations, customer experience & service levels, quality assurance, financials and talent development for the full dark store team.
Job Description
- Assist in managing Dark store Operations on the ground.
- Ensure orders are being filled and shipped timely and accurately.
- Prevent product damage and shrinkage, accidents, and occupational hazards.
- Effectively monitors the flow of goods through the stock management system.
- Prepare necessary SOPs for fulfillment processes.
- Assist in analyzing current operations and make recommendations on ways to improve.
- Maintain the highest standards of customer service by immediately attending to and resolving customer issues.
- Manage the last mile delivery operations including fleet optimization & assigning.
- Design and optimizing the storage, handling, and order fulfillment processes.
- Ensure safety & quality compliance across the full premises.
Job Requirement
- Analytical thinking skills.
- Minimum 2 years of working experience
- Problem-solving skills.
- Fluency in written and spoken English
- Multi-functional team leadership skills.
- Conflict resolution skills.
Good to have:
- Supply chain knowledge
- Solution-oriented approach
- Lean operations
- Innovative min